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Visitor Experience

We provide creative lighting solutions and strategic consultancy services for a wide range of visitor experiences.  Our projects range from working with established brands creating permanent tourist attractions through to temporary installations and events.

Visitor experiences begin at the point of arrival and end when customers leave the site.  We aim to provide a positive lit experience that immerses and engages the visitor throughout the entire experience, highlighted by key moments and events.

We provide added value to our customers by identifying opportunities that improve wayfinding and increase revenue at targeted points of an event, such as kiosks, cafes and visitor shops.  Most visitor experiences incorporate some element of retail which is fundamental to their success as an experience. Our Lighting Design supports and promotes the retail offer without distraction from the main experience.

Each space (interior and exterior) may require a different aesthetic, or the development of a creative concept, to maintain interest across the site.  We design a set of overarching lighting principles which form the framework for a cohesive lighting aesthetic and approach. To support permanent projects, we can supply Lighting Brand Guidelines which provide clear, simple instructions about the lighting aesthetic and any standards that need to be adhered to, to ensure a long-term consistent lighting approach.

We work closely with maintenance and operating teams to ensure that the lighting is energy efficient, easy to maintain and operates consistently on a day-to-day basis. 

We design and specify lighting control systems as part of our Lighting Design to operate the lighting throughout the day and evening.  Special events or product launches may require additional flexibility within the system which we can make provision for, as well as pre-programming a series of looks to be chosen at different seasonal times of the year.  The final lighting scheme is focused and commissioned by our team on site at the end of the project.